What we do

Everyday support for people with disability, anywhere in Australia. Each one below explains what it involves and what it looks like week to week.

Personal care and daily routines

This is help with looking after yourself day to day. Showering, dressing, grooming, eating, getting ready for bed.

Our workers do things with you rather than for you, and at your pace. If you need a hand in the morning, or through the day, or last thing at night, that's what this covers.

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NDIS registration group: Assist-Personal Activities

A typical morning might involve:

  • Getting up, showered and dressed
  • Help with shaving, hair or grooming
  • A hand at mealtimes
  • Getting ready for bed at night
  • Reminders and support with a medication routine

Complex and high-intensity personal care

Some people need personal care that takes additional training to deliver safely. We're registered to provide it.

Tell us exactly what's involved and we'll be straight with you about whether we can meet that need. If something falls outside what our workers are trained to do, we'll say so rather than take it on.

Ask us about this support

NDIS registration group: Assist Personal Activities High

How we'd approach it:

  • You tell us what care is needed and how often
  • We talk through what our workers are trained to do
  • We say honestly if any of it sits outside what we can provide safely
  • Where we can help, we plan it carefully with you before anyone starts

Help around the house

Keeping a home running takes time and energy. When the jobs pile up, the house stops feeling like a comfortable place to be.

We help with the ones that are hard, tiring or unsafe to manage on your own.

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NDIS registration group: Household Tasks

For example:

  • Vacuuming, mopping and general cleaning
  • Washing, drying and putting the laundry away
  • Changing the bed
  • Grocery shopping, with you or for you
  • Cooking a meal and tidying up afterwards

Getting out and about

Transport is often the thing that stops people doing what they want to do.

Whether you can't drive, find public transport difficult, or you'd like to build up the confidence to travel on your own, we can help you get there.

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NDIS registration group: Assist-Travel/Transport

That might mean:

  • Getting to medical and therapy appointments
  • Travelling to work, study or a day program
  • A trip to the shops or the bank
  • Visiting family and friends
  • Learning a bus or train route with someone alongside you

Taking part in your community

Being part of your community isn't an extra. For most people it's a big part of what makes life good.

We help you get to the places and the people that matter to you, and stay involved once you're there. That might be something you've always done, or something you've been meaning to try.

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NDIS registration group: Participation in Community, Social and Civic Activities

Some of what that looks like:

  • A sports club, the gym or the pool
  • Classes, courses or a hobby group
  • Volunteering
  • Places of worship and community events
  • A coffee, a walk, or a day out with someone alongside you

Group and centre-based activities

Some people would rather be part of a group than do things one to one.

Group activities are a way to build skills, do something you enjoy and get to know people, with support on hand if you need it.

Ask us about this support

NDIS registration group: Group/Centre Activities

For example:

  • Regular group activities through the week
  • Skill-building sessions in a group setting
  • Group outings
  • A chance to meet people in a similar situation

Help with your home and tenancy

Finding a place to live is one thing. Keeping on top of what a tenancy asks of you is another: paperwork, inspections, agreements, deadlines.

We help you understand what's being asked and stay on top of it.

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NDIS registration group: Accommodation/Tenancy Assistance

That can include:

  • Working out what a tenancy agreement actually means
  • Getting ready for a rental inspection
  • Sorting out what to do about a repair or a notice
  • Support with applications and paperwork
  • Building up the skills to manage a home over time

Support in shared living

Sharing a home works best when everyone gets the support they need and the household runs smoothly.

We help with the daily routine, and with the things that come up between housemates.

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NDIS registration group: Daily Tasks/Shared Living

Day to day, that might be:

  • Personal care and daily routines within a shared home
  • Cooking, cleaning and shopping as a household
  • Sorting out the everyday things that come up between housemates
  • Building skills so you can do more for yourself over time

Supported Independent Living

Supported Independent Living, usually shortened to SIL, means having support workers with you at home on a regular basis.

How much support, and at what times, depends entirely on what you need. Some people want a couple of hours a day. Others need someone there around the clock.

Ask us about this support

NDIS registration group: Supported Independent Living (SIL)

What that can look like:

  • Support at set times each day, or around the clock
  • Help with personal care, meals and the household
  • Building the skills you want to build
  • Working alongside your family and your other supports

Can we help with what you need?

If you're not sure which support fits, that's normal. Tell us what's going on and we'll point you in the right direction.